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Turnbull Roofing & Renovations Ltd, differentiates themselves from their competition with three key fundamental points.
First, all of our roofing installers are EMPLOYEES, NOT SUB-CONTRACTORS. This sounds like a small difference, but it’s not! Sub-Contractors/piece workers naturally want to get the job done as fast as possible, which ultimately leads to shoddy workmanship, careless mistakes and a lack of attention to detail. This is common practice amongst roofing contractors, especially in Durham Region and the Greater Toronto Area. Our employee’s go through Turnbull’s own training and apprenticeship programs, the only one of it’s kind in Durham Region, which can take up to 3 years to complete. Through our training and mentorship programs our employees and managers learn industry best practices, team building and interpersonal skills, as well as leadership and management skills preparing them for a fulfilling and successful career within Turnbull Roofing & Renovations Ltd, and the greater roofing industry. The competency of our training programs to provide an inimitable level of workmanship cannot be overstated.
Second, all of our roofing installers are required to participate in independant Working at Heights classroom training. Being able to provide WAH certification keeps employees going home to their families at the end of each day, as well as keeping homeowners protected from fines/by-laws from The Ministry of Labour, which are in place today.
Third, our company provides comprehensive insurance coverage for our employees and customers in the form of a five million dollar commercial liability insurance policy, workplace safety and insurance board coverage (WSIB), as well as compliance to manufacturer’s strict safety and protocol standards, supporting employee’s in the event of an accident and keeping homeowner’s protected from fines/by-laws, which are in place today by The Ministry of Labour.
These three critical aspects of our company foster an unmatched level of workmanship and dedication from our employees and a superior customer service experience for all of our clients.
"A warranty is only as good as the company giving it to you". Wise words. If you receive a warranty from a company that goes out of business within a short time, that warranty is not going to help much should a problem arise.
Turnbull Roofing & Renovations Ltd, has offered a 10 Year-non-prorated workmanship warranty since day 1, as standard. As an authorized "Top of the House" Preferred Contractor of Owens Corning we are not only specifically trained/authorized to install top rated products, but can also offer extended warranties on the products we install. Owens Cornings Tru PROtection non- prorated warranty period (which also includes labour costs, should the products need replacement due to defects) can be extended for up to 50 years or the duration of the time you reside in your home, offering true peace of mind.
Our superior customer service starts the moment you call for an estimate; with our knowledgeable and friendly office staff, to our no-cost/no-obligation consultation with an experienced estimator - this is where our partnership begins. From there a project manager will co-ordinate your installation based on the needs of your home and family and keep you up to date with all matters of your renovation. Once your project is complete we will follow up to book another meeting with your estimator to ensure all your needs have been met and your expectations have been exceeded. This formula has helped Turnbull Roofing & Renovations Ltd, become the preeminent roofing contractor in Durham Region.